Shipments and Returns

Your Shipment

We currently only ship to UK mainland addresses from the website, if you wish to order from Europe, USA or offshore UK adresses please call or email us in store so that we can process your order over the phone/email.

Packages are generally dispatched within 2 days after receipt of payment and are shipped by our chosen delivery method, if you require a specific delivery date or shipment method please call us on 01293 822 483 all items are also available for collection from store during normal business hours.

All items are normally in stock however at times of high demand occasionally we may be out of stock, however we will inform you as son as possible and arrange a refund or ask if you wish to wait for the next shipment.

Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.

Boxes are amply sized and your items are well-protected.

 

Returns

To arrange a return please call us on 01293 822 483 or email info@sibotbmx.com stating the order number and the reason for the return, we can then arrange the return of the product.

Full Terms and conditions regarding returns policy is available here